How to Rename an Existing Tag in ChatSilo

As your sales pipeline and customer communication evolve, you may need to update the names of your tags, for instance, changing a generic label like Follow ups to High Intents or VIP Leads. Renaming a tag in ChatSilo updates the label everywhere across your dashboard without affecting or unlinking any of your tagged contacts.

Follow this quick guide to rename any existing tag in seconds.

Step 1: Click the edit icon on your tag

Open Facebook Messages at facebook.com/messages and launch your ChatSilo extension panel. Under the My tags tab, find the tag you wish to rename (for example, Follow ups).

Hover your cursor over the tag card and click the small Edit (pencil) icon located in the bottom-right corner of the card.

Tip: If you do not see the pencil icon immediately, ensure your mouse cursor is directly hovering over the tag card.

Step 2: Enter the new tag name

Clicking the edit icon turns the tag title into an active text input box:

1. Click inside the text box.
2. Delete the current name and type your new tag name (for example, "High Intents").

Tip: Choose short, descriptive names that make it easy to scan and categorize contacts quickly when viewing your chat sidebar.

Step 3: Save your changes

Once you've typed the new tag name, simply click anywhere outside the input box on the screen. ChatSilo will automatically save the change and display a green confirmation notification.

Note: All contacts previously assigned to this tag remain safely organized under the updated label—only the display name changes.