How to Assign a Facebook Contact to a ChatSilo Tag
Learn how to assign contacts to custom tags in ChatSilo so you can organize your conversations and quickly find leads directly inside Facebook Messages.
If you already created your tag, you can skip directly to Step 4.
Step 1: Open ChatSilo inside Facebook Messages
Navigate to facebook.com/messages in your browser. Once logged in, click the ChatSilo icon (❶) in your browser extensions toolbar to open the ChatSilo dashboard.
Note: You must be signed in to your Facebook account on facebook.com/messages before opening ChatSilo for the extension to sync properly.
Step 2: Click "+ Add Tag"
From the ChatSilo dashboard, make sure you are on the My tags tab, then click the + Add Tag button (❶) in the top-right corner.
Step 3: Enter your tag name and save
In the ADD TAG modal:
- Click the Tag Name input field (❶) and type your label (for example,
"Chatsilo Customers"). - Click the + Add button (❷) to create the tag.
Tip: Keep tag names short and specific so they are easy to spot when scanning your conversation list.
Step 4: Click the tag button next to your contact
Go back to your Facebook Messages sidebar list on the left. Find the person you want to tag, then click the + button (❶) next to their name.
Step 5: Select your tag and update
A tag selection window will appear for that contact:
- Check the checkbox next to the tag you want to assign (❶)—such as Chatsilo Customers.
- Click the Update Tag button (❷) at the bottom.
Tip: You can select more than one tag if a contact belongs to multiple categories (for instance, both a lead and a group member).
Step 6: Confirm the assigned tag
After clicking Update Tag, you will see the colored tag pill appear directly under the contact's name in your chat list. You can also view this contact anytime inside the My tags tab within ChatSilo.
Next Steps
Need to filter or send broadcast messages to your newly tagged contacts? Check out our guide on Managing Tags and Saved Templates or reach out to ChatSilo support for assistance.