How to Tag a Contact from a Facebook Group Using ChatSilo

This tutorial walks you through how to tag any Facebook group member using ChatSilo—even if you are not an admin of the group.

Step 1: Open the Facebook group and go to the Members tab

Log in to your Facebook account and navigate to the group containing the member you want to tag. Near the top of the group page, click the Members (or People) tab to view the member directory.

Note: Depending on the group type and Facebook's layout, this section may be labeled as Members or People.

Step 2: Locate the member and click the "+" button

Scroll through the member list to find the person you want to organize. Click the purple + button (❶) next to their profile to open the ChatSilo tag selection menu.

Step 3: Select your tags and click "Update Tag"

In the tag selection popup:

1. Select the checkbox next to the tag you want to assign (❶)—for example, Customers.
2. Click the Update Tag button (❷) at the bottom to confirm.

Tip: You can assign multiple tags to a member at once. If the tag you need hasn't been created yet, click the Add Tag button in the top-right corner of the popup to create it on the fly.

Step 4: Confirm the tag was assigned

After updating, the member's profile in the group list will immediately display their assigned tag pill (for example, Customers). You can also view, filter, or message this contact anytime directly from your main ChatSilo dashboard.

Next Steps

Your group contact is now tagged and organized. You can export their details to your connected Google Sheet, apply follow-up reminders, or send personalized direct messages using ChatSilo templates.